Legal

Privacy Policy

Terms and conditions governing your access to and use of the TejasOne platform and related services.

Introduction

Welcome to TejasOne. These Terms and Conditions govern your access to and use of the TejasOne website, software platform, applications, modules, and related services.

By accessing, logging in to, or using TejasOne, you agree to comply with these Terms and Conditions. If you do not agree with these terms, you should not use our platform or services.

1. Use of the Platform

TejasOne is a business software platform designed to support organizational functions such as administration, CRM, HRM, sales, incentives, billing, time tracking, reporting, and other related operational activities.

Users agree to use the platform only for lawful, authorized, and business-related purposes. You must not use TejasOne for any illegal, harmful, fraudulent, or unauthorized activity.

2. User Accounts

To access certain features of TejasOne, users may be required to create or use an assigned account.

Users are responsible for:

  • Providing accurate and up-to-date information
  • Keeping login credentials confidential
  • Ensuring account access is not shared with unauthorized persons
  • Informing the organization administrator or TejasOne support team of any suspected unauthorized access

TejasOne is not responsible for losses caused by unauthorized account access due to user negligence, weak passwords, or failure to secure login details.

3. Access Rights and Permissions

Access to TejasOne may be controlled by user roles and permissions. Different users may have different levels of access depending on their role, department, or organization settings.

Your organization is responsible for assigning, reviewing, and managing user permissions. Users must not attempt to access data, modules, or functions that they are not authorized to use.

4. Organization Responsibilities

Organizations using TejasOne are responsible for:

  • Managing their users and access permissions
  • Ensuring data entered into the platform is accurate and lawful
  • Obtaining necessary consent from employees, customers, or third parties where required
  • Using the platform in compliance with applicable laws and regulations
  • Maintaining internal policies regarding system usage and data handling

5. User Conduct

When using TejasOne, users must not:

  • Misuse the platform or interfere with its operation
  • Attempt to hack, damage, overload, or disrupt the system
  • Upload viruses, malware, or harmful code
  • Access or collect data without permission
  • Use the platform for fraudulent, abusive, or illegal activities
  • Share confidential information with unauthorized parties
  • Copy, modify, reverse engineer, or exploit any part of the platform without permission

We reserve the right to suspend or restrict access if misuse is suspected.

6. Data and Content

Users and organizations may upload, submit, store, or process business data through TejasOne.

The organization remains responsible for the data it enters into the platform. TejasOne does not claim ownership of customer or organization data. However, by using the platform, you allow TejasOne to process such data as necessary to provide, maintain, secure, and improve the service.

7. Privacy and Data Protection

Use of TejasOne is also governed by our Privacy Policy. The Privacy Policy explains how we collect, use, store, and protect personal and business information.

By using TejasOne, you acknowledge that you have read and understood our Privacy Policy.

8. Service Availability

We aim to keep TejasOne available and operating reliably. However, we do not guarantee that the platform will always be uninterrupted, error-free, or available at all times.

Service access may be affected by:

  • Maintenance
  • Updates
  • Technical issues
  • Internet connectivity problems
  • Hosting or third-party service interruptions
  • Security incidents
  • Events beyond our reasonable control

We may update, modify, suspend, or discontinue parts of the platform when necessary.

9. Fees and Payments

Where TejasOne is provided as a paid service, fees, billing terms, renewal terms, and payment conditions will be agreed separately between TejasOne and the customer organization.

Failure to pay applicable fees may result in restricted access, suspension, or termination of services.

All fees are subject to applicable taxes unless otherwise stated.

10. Intellectual Property

All rights, title, and interest in the TejasOne platform, including software, design, logos, graphics, features, interfaces, databases, and system architecture, belong to TejasOne or its licensors.

Users are not granted any ownership rights in the platform. You may only use TejasOne according to these Terms and any agreement made with us.

You must not copy, reproduce, distribute, sell, license, or create derivative works from any part of TejasOne without written permission.

11. Third-Party Services

TejasOne may integrate with or link to third-party services, websites, tools, or applications. These third-party services are not controlled by TejasOne.

We are not responsible for the content, availability, security, privacy practices, or performance of any third-party service. Use of third-party services may be subject to their own terms and policies.

12. Reports and System Outputs

TejasOne may generate dashboards, reports, summaries, analytics, or other system outputs based on the data entered by users or organizations.

Users and organizations are responsible for reviewing and verifying the accuracy of such outputs before making business decisions based on them.

TejasOne is not liable for decisions made using inaccurate, incomplete, outdated, or incorrectly entered data.

13. Confidentiality

Users may access confidential business, customer, employee, financial, or operational information through TejasOne.

Users agree to keep such information confidential and not disclose it to unauthorized persons. Organizations are responsible for ensuring their employees, contractors, and users comply with internal confidentiality obligations.

14. Limitation of Liability

To the maximum extent permitted by law, TejasOne shall not be liable for any indirect, incidental, special, consequential, or financial loss arising from use of the platform.

This includes, but is not limited to:

  • Loss of profits
  • Loss of business
  • Loss of data
  • System downtime
  • Unauthorized access caused by user negligence
  • Errors in data entered by users
  • Decisions made based on system reports

TejasOne's liability, where legally applicable, shall be limited to the amount paid for the service during the relevant period or as otherwise agreed in writing.

15. Disclaimer

TejasOne is provided on an "as available" and "as is" basis. While we aim to provide a secure and reliable service, we do not guarantee that the platform will meet every specific requirement, be error-free, or operate without interruption.

No information generated by the platform should be considered professional, financial, legal, tax, or compliance advice unless expressly stated.

16. Suspension and Termination

We may suspend or terminate access to TejasOne if:

  • A user violates these Terms
  • There is suspected unauthorized or unlawful use
  • Required payments are not made
  • Continued access creates security, legal, or operational risk
  • The service agreement with the customer organization ends

Upon termination, access to the platform may be disabled, and data may be retained or deleted according to applicable agreements, laws, and our data retention policies.

17. Changes to the Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of TejasOne after changes are published means you accept the revised Terms and Conditions.

18. Governing Law

These Terms shall be governed by the laws of [Insert Country/Region], unless otherwise agreed in writing.

Any disputes shall be handled by the courts or the dispute resolution process applicable in that jurisdiction.

19. Contact Us

For questions about these Terms and Conditions, please contact:

Email: enquiry@odysseydmc.com

Phone: +971 42828238

Address: Level 3, Latifa Tower, Sheikh Zayed Road, Trade Center 1, PO Box: 252150, Dubai